Work Flow Automation

One of the major challenges facing companies is the fact that a great deal of the total time consumed by typical business processes is “lag time.” This is the time tasks are in transit, on desks or in email in-boxes. It is unutilized time that does not add any value to the business.

Sengen’s workflow automation solutions utilize technology to eliminate “lag time” by intelligently routing and tracking information based on pre-defined business rules or organizational policies. As the work flows through the organization, it collects information from various sources that is used to determine the subsequent routing. Participants in a process can be customers, partners, employees or other applications such as databases. Examples of business workflow, that Sengen can help automate include:

• Marketing and Sales functions such as point-of-sale processing, customer tracking and administration, forecasting, and customer service.
• Manufacturing functions such as Engineering Change Orders, Return Authorizations, Quality Reports and Incoming Receipts.
• Administrative functions such as purchase approvals, expense reports, timesheet accounting, and budgeting.
• Human Resource functions such as performance appraisals, new hires, benefits enrollment, and salary increases.